Frequently Asked Questions

Q. Are Conf-ID-ent™ wristbands compatible with my existing software?
A. Yes. St. John Conf-ID-ent™ wristbands are designed to be flexible and versatile and will work with almost any HIS/ADT software system. (We haven’t found any yet that have not worked!) We also work with a software partner that will help you get all the data you want printed on your wristbands.


Q. Will Conf-ID-ent™ wristbands work using my existing printers?

A. Absolutely. We offer a variety of wristbands that work with most laser printers, direct thermal printers and embossers.


Q. What if I need help getting started printing on my new St. John Conf-ID-ent™ wristbands?
A. St. John works with software vendors to help our customers who need it. Using that software, you can get the information you want printed on the wristbands, including text, barcodes and graphics.


Q. Do your wristbands accommodate photos?
A. All of St. John’s laser and thermal printable products support text, barcodes and photos.


Q. Do Conf-ID-ent™ wristbands come in different colors?

A. Yes. Conf-ID-ent™ wristbands come in a variety of colors, and most can be customized.


Q. Are St. John Conf-ID-ent™ wristbands tamper-proof or tamper-evident?

A. As the provider of the largest selection of wristbands available anywhere, St. John carries both tamper-evident and tamper-proof wristbands.


Q. Do you offer wristbands to distinguish alerts such as allergies, fall-risk and DNR?
A. Yes. St. John offers a variety of color coded alert wristbands. We also offer In-A-Snap® alert clasps our patented technology that consolidates your main admit and alerts into one with a unique interleaving design that integrates color coded alerts right into the admission wristband. Using a consolidated band ensures that all critical patient information is visible in one place, so alerts are not overlooked; it’s also more comfortable for patients who otherwise would need to wear multiple wristbands. Combining wristbands is more economical, too. St. John also offers tamper evident color coded alert labels. All Conf-ID-ent™ color coded alerts meet the guidelines for color coded alert standardization.


Q. Are In-A-Snap® alert clasps a choking hazard?
A.
The In-A-Snap® alert clasps were designed exclusively for use with a Conf-ID-ent™ clasp closure wristband, and when used properly, are virtually impossible to remove.  Once attached, they do NOT present a choking hazard of any kind.  It is recommended that unattached clasps be kept out of the reach of children under the age of five as they contain small parts and could potentially create a hazard.


Q. Do In-A-Snap® alert clasps cause skin irritation after prolonged use?
A.
Compared to the annoying alternative of wearing multiple wristbands which can overlap and become obscured, In-A-Snap® alert clasps attach to a single wristband and are designed with patient comfort in mind.  Even after prolonged use, they have been shown to cause no skin irritation. In-A-Snap® alert clasps, as are all of our Conf-ID-ent™ products, latex and phthalate-free.


Q. We need the bands and companion sheets hole-punched so they are secure in the patients’ charts – do you offer this option?

A. Of course! St. John offers three options for laser printable companion labels – with or without holes for filing in the patient chart: 1) wristband half-sheets with labels, 2) wristband/chart label combination sheets, and 3) full page label sheets. St. John also has a complete line of
thermal companion labels that work in your direct thermal printer.


Q. What type of barcode should I use?
A. Code 128 is the most widely used linear barcode as it is widely used in the lab. Hospitals also tend to select Code 128 for printing barcodes onto patient wristbands since it is more condensed then other barcodes, such as Code 39. Two dimensional barcodes, such as Aztec and Data Matrix are being used more and more due to the ability to store more information in less space. Aztec and Data Matrix barcodes are commonly used on patient identification wristbands. Since your situation is unique, we’ll help you choose the barcode symbology that’s right for you. For more information on barcoding, see About Barcoding, Symbologies, and Implementation Considerations.


Q. What type of information is typically printed on the bands and labels?

A. Typical information includes: patient name, admission date, medical record number, account number, DOB, age, sex, and admitting physician. These are just examples, and not all information is printed on all bands and labels. You can choose to print whatever information you need that is captured by your ADT system onto your wristbands and labels.


Q. Do you carry bands for labor and delivery as well as for infants and children?
A. Yes. St. John carries a complete line of wristbands for infants and children, including neonates. Our Mother/Father/Baby wristband sets are used in hospitals across the country and have been implemented by hospitals that use multiple processes for banding newborns. St. John also has introduced their patent-pending newborn identification tags that are ideal for barcoding your smallest patients.


Q. What about patients with large wrists?
A. Most of our bands are adjustable to fit most wrist sizes. Many of our wristband product lines enable you to attach two bands together, if necessary, to fit on large wrists.


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