Frequently Asked Questions

Are St. John bands compatible with my existing software?
Yes. St. John bands are designed to be flexible and versatile and will work with almost any HIS/ADT software system. (We haven’t found any yet that have not worked!) We also have worked with a software partner to develop a cost-effective print application that we can install to help get all the data you want printed on your wristbands.

Will St. John bands work using my existing printers?
Absolutely. We offer a variety of wristbands that work with most laser printers, direct thermal printers and embossers.

What if I need help getting started printing on my new St. John bands?
No problem. St. John offers Identi-Match ™ Patient ID software to help our customers who need it. Using that software, we can help you get the information you want printed on the wristbands, including barcodes in a variety of symbologies.

Do bands come in different colors?
Yes. Most of our wristbands come in a variety of standard colors, and most can be customized.

Are St. John wristbands tamper-proof or tamper-evident?
As the provider of the largest selection of wristbands available anywhere, St. John carries both tamper-evident and tamper-proof wristbands.

Do you offer bands to distinguish alerts such as allergies, fall-risk patients and DNR?
Yes. St. John offers a variety of alert bands. We also offer an innovative consolidated wristband that integrates alerts right into the admissions band. Using a consolidated band ensures that all critical patient information is visible in one place, so alerts are not overlooked; it’s also more comfortable for patients who otherwise would need to wear multiple wristbands. Combining wristbands is more economical, too.

We need the bands and companion sheets hole-punched so they are secure in the patients’ charts – do you offer this option?
Of course! St. John offers three options for chart labels – with or without holes: 1) wristband half-sheets with labels, 2) wristband/chart label combination sheets, and 3) full page chart label sheets.

What type of barcode should I use?
The majority of our customers currently use Code 128, a popular linear barcode, for their patient identification needs. Changes in scanning technology may leave you wanting to consider other options. Since your situation is unique, we’ll help you choose the barcode symbology that’s right for you. For more information on barcoding, see About Barcoding, Symbologies, and Implementation Considerations.

What type of information is typically printed on the bands and labels?
Typical information includes: patient name, admission date, medical record number, account number, DOB, age, sex, and admitting physician. These are just examples, and not all information is printed on all bands and labels. You can choose to print whatever information you need that is captured by your ADT system onto your wristbands and labels.

Do you carry bands for maternity patients as well as for infants and children?
Yes. St. John carries a complete line of wristbands for infants and children, including neonates. Our unique ComfyBand™ is designed specially for placing on the delicate skin of neonates and others with sensitive skin. Our Mother/Child Wristbands are used in hospitals across the country and have been implemented by hospitals that use multiple processes for banding newborns.

What about patients with large wrists?
Most of our bands are adjustable to fit most wrist sizes. Many of our wristband product lines enable you to attach two bands together, if necessary, to fit on large wrists.